Employees can exchange their shifts, whenever they cannot work their scheduled shift. Follow these steps in order to accept or reject their shift exchange:
You will receive an email when another employee responded to the shift exchange.
Next, you can click on the shift with the icon.
Click on this shift and select 'Dienstverzoek afronden'.
You can now click on the check box at the employee that responded.
When approving, L1NDA will show you that you will assign this shift to Lois in this example (see video).
This is the only way to change this shift, otherwise L1NDA will keep showing the icon behind the shift.
When an employee added unavailability on this day or is scheduled as unproductive, they won't receive an email regarding this shift exchange.